Fulfillment Policy
Refund Policy
At Walnut Forge, we strive to ensure customer satisfaction. Our refund policy is designed to be fair and transparent. Customers can receive a refund under the following conditions:
Product Defects: If any delivered product is defective or does not meet the specified standards.
Service Disruptions: In the case of any disruptions or issues with our consulting or coaching services.
Delivery Policy
Delivery Policy
We aim to provide a seamless delivery experience for our customers. Here's what you need to know about our delivery policy:
Shipping Method: We use reliable shipping methods to ensure the safe and timely delivery of physical goods.
Delivery Timeline: The estimated delivery time for our products is 1 week, varying based on the product or service.
Return Policy
Return Policy
We understand that circumstances may change, and customers may need to return purchased goods. Our return policy covers the following conditions:
Unused and Unopened Products: Customers can return products that are unused and unopened within 7 days of the delivery date. If there was a specific return policy conveyed with the product you purchased, that policy will take precedent.
Cancellation Policy
Cancellation Policy
For subscription services or reservations, we have a clear cancellation policy in place:
Cancellation Window: Customers can cancel subscriptions or reservations within 30 days prior to the renewal date or scheduled event.
Contact Us
Contact Us
If you have any questions or concerns about our Fulfillment Policy, please contact us at support@walnutforge.co. We value transparency and aim to provide a positive experience for all our customers.